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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Vikki de Vries

Vikki de Vries

June 7, 2025

5  out of  5
rating by Vikki de Vries
"Tawni and Randy have been so amazing. They are extremely kind and professional to me.I have had the best experience at State Farm Insurance because of them 😊"
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Jennifer Braden

June 5, 2025

5  out of  5
rating by Jennifer Braden
"Randi is absolutely wonderful. She is so helpful and patient to every situation that arises. She listens to our concerns and has our best interests at hand."
We responded:
"Thank you, Jennifer! I'm delighted to hear about your positive experience with Randi. Her dedication to being helpful and patient truly makes a difference. We're grateful to have her on our team and are here for any future needs or questions you might have!"
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Phyllis Platt

June 3, 2025

5  out of  5
rating by Phyllis Platt
"Always takes care of us and looks out for our needs."
We responded:
"Thank You for the 5 stars Phyllis!! We sure love helping customers like you!"
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Bob Hanley

June 3, 2025

5  out of  5
rating by Bob Hanley
"Kristene was friendly, understood my issue and was very efficient taking care of it. She did a great job."
We responded:
"Thank you, Bob, for sharing your experience! I'm glad to hear that Kristene was friendly and efficient in addressing your issue. We're grateful to have her as part of our team. If you have any more questions or need assistance in the future, feel free to reach out to our office!"
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Robert Lehmann

June 3, 2025

5  out of  5
rating by Robert Lehmann
"She was super helpful. Been my agent for 10+ years"
We responded:
"Thank you, Robert! I'm happy to hear that you've found our service helpful over the years. Your trust and loyalty mean a lot to us. If there's anything else we can do for you, just let us know!"
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Joni Thompson

May 31, 2025

5  out of  5
rating by Joni Thompson
"Randi is always so pleasant, knowledgeable and helpful. I always look forward to speaking with her. 5 star"
We responded:
"Joni, we appreciate you and the time you have taken to share this kind feedback with us! - Diana"
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Jackie gustafson

May 31, 2025

5  out of  5
rating by Jackie gustafson
"Randi was friendly professional..extremely knowledgeable regarding my needs and concerns."
We responded:
"Thank you for your review, Jackie! I'm happy to hear that Randi provided you with friendly and professional service. Her expertise is truly valued in our office. If you have any more questions or need further assistance, feel free to reach out!"
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Faith Russell

May 30, 2025

5  out of  5
rating by Faith Russell
"Everyone I've spoken to is so nice and helpful!! Thank you 😁"
We responded:
"Faith you're our 5 star customer and thank you for your business."
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Mandy Peigneux

May 29, 2025

5  out of  5
rating by Mandy Peigneux
"Tawni was extremely helpful with me getting switched over to State Farm Insurance. She was very thorough and explained everything to me. And the best part of all I will be now saving over $150.00/mth by switching. I am so greatful for all of Tawni's help."
We responded:
"Thank you, Mandy, for sharing your experience! I'm happy to hear that Tawni was able to assist you so effectively in transitioning to State Farm Insurance. It's wonderful that you're now saving money! If you have any more questions or need further assistance, feel free to reach out."
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Justin Carr

May 29, 2025

5  out of  5
rating by Justin Carr
"Very helpful with my move across the US, helped me set up my insurance with one phone call. Very knowledgeable would recommend giving her a call if you’re in the area."
We responded:
"Thank you, Justin, for your kind words! I'm glad we could assist with your move and make setting up your insurance a smooth process. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime!"
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David Saylor

May 29, 2025

5  out of  5
rating by David Saylor
"Great to deal with"
We responded:
"Thank you, David, for the fantastic 5-star rating! We're happy to know you had a positive experience with our office. If you ever have any questions or need assistance, feel free to reach out. We're here to help!"
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Tammy Dees

May 24, 2025

5  out of  5
rating by Tammy Dees
"Kristine was a great help, she was quick and very professional. What a great asset to Diana’s office! Very much appreciated! Thanks"
We responded:
"Thank you, Tammy, for sharing your experience! I'm glad to hear that Kristine was able to assist you quickly and professionally. She truly is a valuable part of our team. If you have any more questions or need further assistance, feel free to reach out to our office."
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Joe Platt

May 24, 2025

5  out of  5
rating by Joe Platt
"Randi was very helpful got us in and out quickly which we appreciated."
We responded:
"Thank you, Joe! I'm glad to hear that Randi was able to assist you efficiently. We appreciate your feedback and are here for any future insurance needs or questions you might have."
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Andrew Pinches

May 23, 2025

5  out of  5
rating by Andrew Pinches
"I haven't actually purchased insurance from them (yet!), but when I called with questions they were incredibly helpful at answering my questions and talking through different possibilities and hypotheticals with me"
We responded:
"Thank you, Andrew, for sharing your experience! I'm glad to hear that our team was able to assist you with your questions and explore different options. If you decide to move forward with purchasing insurance, or if you have any more questions, feel free to reach out. We're here to help!"
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kyle mcclurg

May 23, 2025

5  out of  5
rating by kyle mcclurg
"A pleasure doing business with you"
We responded:
"Thank you, Kyle! I'm happy to know that you enjoyed doing business with us. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Mikayla Hirschkorn

Mikayla Hirschkorn

May 21, 2025

5  out of  5
rating by Mikayla Hirschkorn
"Randi is fantastic to work with! So helpful, pleasant, and efficient."
We responded:
"Hi, Mikayla! Thanks so much for sharing your feedback with us and leaving a shoutout for Randi. She works hard to be helpful and efficient, especially when it comes to navigating insurance needs. "
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Craig Benedict

May 21, 2025

5  out of  5
rating by Craig Benedict
"🙏 for the reliable service, your agent answered all my questions. For fun I still say out loud to myself, like a good neighbor State farm is there. I love how easy it is to communicate everything for paying my bill. And to driving safely on the road."
We responded:
"Craig, thank you for your kind words and for being a valued part of our State Farm family! I'm glad to know that our service has made things easier for you, from paying bills to making claims. Your trust and satisfaction mean a lot to us. If you ever need anything, our office is always here to help!"
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Tabatha S Covington

May 21, 2025

5  out of  5
rating by Tabatha S Covington
"You’re always so helpful and kind! Never a disappointing experience! Thanks Tawni!"
We responded:
"Thank you for your kind words, Tabatha! We're so pleased our team consistently provides the helpful service you've come to expect. Knowing we've met your expectations means everything to us, and we're grateful for your continued trust. Looking forward to many more years of serving you well!"
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Denise Lind

May 20, 2025

5  out of  5
rating by Denise Lind
"Best experience I have ever had with an insurance company! Kristene was great to work with! Very professional, friendly, and patient with me!"
We responded:
"Thank you, Denise, for sharing your experience! I'm so happy to know that Kristene provided you with professional, friendly, and patient service. Your satisfaction is our priority, and we're here for any future needs or questions you may have."
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Brian Haynes

May 17, 2025

5  out of  5
rating by Brian Haynes
"Very fast and easy to switch my coverage. I appreciated the time to answer all of my questions to ensure I received the coverage needed. My first stop when shopping insurance!"
We responded:
"Brian, thank you for your wonderful review! I'm glad you found our service fast and affordable. It's great to know you feel confident in the coverage you received. If you ever have any questions or need further assistance, our office is here to help. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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Dean Cromwell

May 17, 2025

5  out of  5
rating by Dean Cromwell
"Diana and her staff always take great care of me. Highly recommend!! They are Rock Stars!!"
We responded:
"Thank you, Dean, for your kind words and recommendation! I'm happy to know that you feel well taken care of by our team. If you ever have any questions or need assistance, we're here to help!"
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Cindy Armstrong

May 17, 2025

5  out of  5
rating by Cindy Armstrong
"Helped me right away and found me a better deal on insurance.Friendly and answered all my questions."
We responded:
"Thank you, Cindy, for sharing your experience! I'm glad we could assist you promptly and find a better insurance deal. It's great to know that all your questions were answered and that you found the service friendly. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Larry Williams

May 15, 2025

5  out of  5
rating by Larry Williams
"Very friendly and knowledgeable"
We responded:
"Thanks for the 5 stars Larry!"
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Marlys Williams

May 14, 2025

4  out of  5
rating by Marlys Williams
"I really appreciate Randi, She has great customer service. When I asked Her for anything,She is right on it. I really am thankful for such great service God Bless."
We responded:
"Thank you, Marlys, for sharing your experience! I'm glad to hear that Randi's customer service has been helpful to you. We appreciate your feedback and are here to assist with any future needs or questions. God bless!"
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Stefanie Kicker

May 14, 2025

5  out of  5
rating by Stefanie Kicker
"Tawni helped me get insurance where no one else could. I am so grateful for her help."
We responded:
"Thank you, Stefanie, for sharing your experience! I'm glad Tawni was able to assist you in securing the insurance you needed. Your satisfaction is important to us, and we're here to help with any future insurance needs or questions you may have."