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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Trent Hess

June 11, 2026

5  out of  5
rating by Trent Hess
"We recently transferred all our insurance over to Diana Larson State Farm and they have been nothing but great to us. I called Randi to see if I could Transfer my Mom's insurance over too and they gladly said yes. I look forward to working with all the great people at this office. Thanks Diana Larson and team for taking us in."
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Kirstyn Kroll

June 10, 2026

5  out of  5
rating by Kirstyn Kroll
"Very pleasant experience with Diana’s team. They are very helpful and communicative!"
We responded:
"Kirstyn, thank you for taking the time to leave us a review! I'm happy to hear that you had a pleasant experience with our team and found us helpful and communicative. We strive to provide the best service possible. Feel free to reach out if you need anything else!"
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Savanna Gillett

June 9, 2026

5  out of  5
rating by Savanna Gillett
"Always easy and great to work with.."
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Max Thomas

June 9, 2026

5  out of  5
rating by Max Thomas
"Always love State Farm, answered all my questions and got everything settled and sent off to my rental nice and quick!"
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Jessica Kirkwood

June 6, 2026

5  out of  5
rating by Jessica Kirkwood
"I called two agents in Billings. Diane’s office called me right back. They were able to transfer over my policy from another state, add a new house, and reduce our monthly payment! They are available by phone, email and text, very convenient."
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm glad we could assist with transferring your policy and reducing your monthly payment. It's great to know you find our communication options convenient. We're always happy to help if anything comes up."
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S Fes

June 6, 2026

5  out of  5
rating by S Fes
"Excellent service You guys took extra time to figure out exactly what fits my budget. Great working with you look forward to send you more clients and be a loyal customer"
We responded:
"Thank you, S Fes! I'm glad we could help find the right fit for your budget. We appreciate your support and look forward to continuing to work with you. Feel free to reach out if you need anything else!"
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cason womack

June 6, 2026

5  out of  5
rating by cason womack
"great customer service!"
We responded:
"Cason, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - Diana"
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Ashley Russell

June 5, 2026

5  out of  5
rating by Ashley Russell
"Alicia was wonderful, helped me with account changes, answered questions about my policies and was very helpful, kind and informative! Always a great experience with the office staff!"
We responded:
"Hey, Ashley! Thank you for sharing your experience. We're so glad Alicia was able to help with your account changes, answer your questions, and provide the helpful and informative service you were looking for. It means a lot to hear that you've consistently had a great experience with our office. We truly appreciate your support and trust with your homeowners, property, and auto coverage."
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Sheila

June 4, 2026

5  out of  5
rating by Sheila
"Incredible staff, always pleasant and helpful. I am looking forward to stockpiling more policies- ask about life insurance!!"
We responded:
"Hey, Sheila! Thank you for the wonderful review and for trusting us with your homeowners and car insurance needs. We’re so happy to hear you’ve had such positive experiences with our office and that our team has been helpful along the way. We truly appreciate your support and look forward to continuing to serve you for years to come."
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Cynthia Metzger

June 3, 2026

5  out of  5
rating by Cynthia Metzger
"Tawni was fantastic. Five stars + for sure. Looking forward to working with your office. Take care."
We responded:
"Cynthia, thank you for taking the time to leave us a review! I'm glad to hear that Tawni made such a positive impression. We're excited to have the opportunity to work with you. Feel free to reach out if you need anything else!"
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Sky Morgan

May 27, 2026

5  out of  5
rating by Sky Morgan
"I just love Diana Larson State Farm Insurance. Not only are there wonderful insurance company to have your auto insurance through. I also have pet insurance through them, which is really awesome and makes me not have to worry about my little Fur, baby. This is an amazing insurance company, and I would recommend them to anyone who's looking for honest. People who are willing to work with you and make it work. Definitely a 5 star operation. I would refer them to anybody."
We responded:
"Hey, Sky! Thank you so much for the thoughtful review and for trusting my office with your car and pet insurance needs. It means a lot to hear how much you value the service and support you’ve received from our office. I’m so happy we could help make caring for your fur baby a little easier as well. Your recommendation truly means a great deal to me, and I sincerely appreciate your continued support."
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Troy Reese

May 23, 2026

5  out of  5
rating by Troy Reese
"Every time I call Tawni at State Farm she is very helpful and answers all my questions to the fullest.Couldn’t be any happier with the service from your guys office!The office is amazing couldn’t be any happier"
We responded:
"Troy, thank you for your wonderful review! I'm happy to hear that Tawni has been so helpful and thorough in answering your questions. We truly appreciate your kind words and are grateful for your satisfaction with our office's service. If you ever need further assistance, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
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James Young

May 22, 2026

5  out of  5
rating by James Young
"Diana, Randi is such a kind person and wonderful to work with. She always gets everything completed efficiently and accurately! Thank you Randi!"
We responded:
"Thank you so much for your kind review, James! My team and I care deeply about our customers and it's extremely important to me that you feel that. We are always here for you in your time of need. - Diana"
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john whigham

May 21, 2026

5  out of  5
rating by john whigham
"when i arrived at office and greeted by twani and before i knew it i was out the door with my temp. motorcycle card i really dont mind coming to office because so seamless good job !"
We responded:
"John, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Diana"
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milward tall bull

May 16, 2026

5  out of  5
rating by milward tall bull
"Excellent service. I was insured in minutes and my auto policy was in my phone without visiting her office. I highly recommend Diana Larson for her professionalism. She also saved me money and a trip across town."
We responded:
"Thank you, Milward! I'm happy to hear that you appreciated the quick and convenient service. It's great to know that our professionalism made a positive impact and helped you save both time and money. If you need anything else, feel free to reach out!"
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Cathy

May 10, 2026

5  out of  5
rating by Cathy
"Top Notch agent. The best!"
We responded:
"Thank you, Cathy! I'm happy to know you consider our service top-notch. Your support means a lot to us. If there's anything else we can assist you with, just let us know!"
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Ben Bright Wings

May 9, 2026

5  out of  5
rating by Ben Bright Wings
"Our agent, Tawni, was great to work with. She was very knowledgeable and informative. She recommended insurance that suited our needs. She went above and beyond to make sure we got the most affordable coverage for the money. I would highly recommend her to our family and friends for their insurance needs."
We responded:
"Thank you, Ben, for your wonderful feedback! I'm delighted to hear that Tawni provided such knowledgeable and informative service, ensuring you received the best coverage for your needs. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
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Lia

May 9, 2026

5  out of  5
rating by Lia
"Update: I cant say enough good things about the agents working at Diana Larsons office. I went and bought a new motorcycle and received a call from Randi who took the time with us to get it insured so I can get on the road. Was paying a lot more for insurance that covered less. Called Kristene over at Diana Larsons office and she was able to get us saving a lot more money and was able to get more covered for the buck."
We responded:
"Thank you, Lia! I'm happy to hear that Kristene was able to assist you in finding better coverage while saving money. Our team is dedicated to providing valuable solutions for our customers. If you have any more questions or need further assistance, feel free to reach out to our office."
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Jerry Amyotte

May 7, 2026

5  out of  5
rating by Jerry Amyotte
"Good service,good rates, I'm satisfied, I recommend state farm insurance"
We responded:
"Jerry, our time with you has been a pleasure. Thank you for allowing us to serve your insurance needs. We appreciate you. - Diana"
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Mica Barlow

May 6, 2026

5  out of  5
rating by Mica Barlow
"Always friendly and willing to help with insurance needs."
We responded:
"Hey, Mica! Thank you for letting us know that you found our pricing reasonable and that our team has been friendly and helpful with your car insurance needs. We appreciate you taking the time to share your experience with us! "
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Sidney Bushard

May 6, 2026

5  out of  5
rating by Sidney Bushard
"Switching insurance from one car to another was simple. I did not have to take a verbal phone call so I was able to communicate via text and email while I was at work which I really appreciate."
We responded:
"Thank you, Sidney, for your wonderful feedback! I'm happy to know that you found our services easy to work with and helpful. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
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Rebecca VanTassell

May 1, 2026

5  out of  5
rating by Rebecca VanTassell
"I'd give her 6 stars if I could!"
We responded:
"Thank you, Rebecca! I'm so happy to know you had such a positive experience. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Jory Ouldhouse

May 1, 2026

5  out of  5
rating by Jory Ouldhouse
"Service was fast and very informative and helpful."
We responded:
"Thank you, Jory! We're glad to hear that you had a great experience with our team! - Diana"
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Nicole Kostelecky

April 25, 2026

5  out of  5
rating by Nicole Kostelecky
"Great"
We responded:
"Thank you, Nicole! I'm happy to know you had a great experience with our office. If you ever need anything else, feel free to reach out!"
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Jason Rose

April 23, 2026

5  out of  5
rating by Jason Rose
"Tawni is always awesome in helping out and goes the extra mile. Great customer service!!!"
We responded:
"Thank you, Jason! I'm happy to hear that Tawni consistently provides excellent service and goes above and beyond for you. We appreciate your feedback and are here for any of your insurance needs. Thanks for choosing us!"