State Farm® Insurance Agent Diana Larson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cindy Burns
October 3, 2024
5
out of
5
rating by Cindy Burns
"State Farm is awesome!"
We responded:
"Cindy, thank you for the five stars! - Diana"
Sean Garvey
September 28, 2024
5
out of
5
rating by Sean Garvey
"Excellent service. Tawni really did a lot of work to gain my confidence. Thanks for your service."
We responded:
"Sean, thank you for the wonderful review! I'm glad to hear that Tawni was able to earn your confidence with her hard work. We appreciate your trust in our service and are always here for any future needs you may have. - Diana Larson - State Farm Insurance Agent, Billings, MT"
gail gottlob
September 27, 2024
5
out of
5
rating by gail gottlob
"Always available and on point when we need them."
We responded:
"Gail, Thank you for your wonderful review! I'm glad to know that our team is always available and meeting your needs effectively. Your satisfaction is our priority, and we appreciate your trust in us. If you ever need further assistance, we're here to help! - Diana Larson - State Farm Insurance Agent, Billings, MT"
Thelma Weil
September 26, 2024
5
out of
5
rating by Thelma Weil
"Very helpful and efficient."
We responded:
"Thelma we appreciate your business! Thank you for the 5 stars!"
Vicki Phillips
September 21, 2024
5
out of
5
rating by Vicki Phillips
"Twain has always helped me when I call. Very professional and kind"
We responded:
"Vicki, thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Diana"
Shirley Whittenberg
September 21, 2024
5
out of
5
rating by Shirley Whittenberg
"Randi has been wonderful to work with. She always has a smile and so very helpful. Thank you and Diana for being there when I needed you."
We responded:
"Shirley, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Diana"
David Jiles
September 19, 2024
5
out of
5
rating by David Jiles
"I called and left a message. They got right back to me and help me with my problem. Very good people there in Billings. Thanks."
We responded:
"David, thank you for your kind review! I'm glad our team in Billings could promptly assist you with your problem. We appreciate your business and are here to help with any further needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Kristina Domaille
September 19, 2024
5
out of
5
rating by Kristina Domaille
"I needed to do an agent change and they made it a very smooth process. I have heard ONLY great things. I am looking forward to working with Diana and her team. Thank you Randy for being so wonderfully quick with helping me."
We responded:
"Kristina, thank you for your wonderful review! I'm glad to hear that Randy was able to assist you quickly and make the agent change process smooth. Our team is happy to have you with us and we look forward to working with you. If you need anything else, please don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Bob Mont
September 18, 2024
5
out of
5
rating by Bob Mont
"Fantastic service. Always on point when we need them the most. My favorite agent in Montana."
We responded:
"Bob, thank you for your fantastic review! I'm glad to know that our service has been on point when you needed it most. Your kind words about being your favorite agent in Montana mean a lot to us. We're here for any insurance needs or questions you may have. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Kitty Thomasos
September 14, 2024
5
out of
5
rating by Kitty Thomasos
"Randi is very knowledgeable and helpful! Answered all my questions and got me what I needed. I have been a happy client for years"
We responded:
"Randi is indeed a valuable member of our team, and I'm glad she was able to assist you with all your questions and needs. We're grateful for your loyalty over the years and are happy to have you as a satisfied client. If you ever need further assistance, don't hesitate to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Danna Wallace
September 10, 2024
5
out of
5
rating by Danna Wallace
"Very helpful and walked me through the process!!"
We responded:
"Danna, thank you for your wonderful review! I'm glad I could help guide you through the process. If you have any more questions or need further assistance, feel free to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Kelvin Torres
September 10, 2024
5
out of
5
rating by Kelvin Torres
"Was displeased with past insurance so I gave them a call. They gave me great service!"
We responded:
"Kelvin, thank you for giving us a call and sharing your experience. I'm glad we could provide you with great service. If you have any further questions or need assistance in the future, feel free to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Kristie Dorn
September 10, 2024
5
out of
5
rating by Kristie Dorn
"Randi goes above and beyond helping me every time I call. She is informative and if she doesn’t have an answer she looks it up! I love her and her assistants especially when it’s a stressful situation!"
We responded:
"Kristie, thank you for your wonderful review! I'm glad to hear that Randi and her assistants have been so helpful and informative, especially during stressful situations. We appreciate your kind words and are always here to assist you with any needs you may have. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Barbara Robinson
September 7, 2024
5
out of
5
rating by Barbara Robinson
"Randi was very friendly and helpful."
We responded:
"Barbara, thank you for your kind review! I'm glad to hear that Randi was friendly and helpful. We appreciate your feedback and look forward to assisting you with any future needs. - Diana Larson - State Farm Insurance Agent, Billings, MT"
treebasher
September 7, 2024
5
out of
5
rating by treebasher
"Randi Henderson at is seriously amazing to work with. She knows her stuff inside and out, and you can tell she genuinely cares about making sure you’re taken care of. Plus, she's got such a great personality—super friendly, approachable, and easy to talk to. Honestly, if you're looking for someone who will not only guide you through the insurance process but also make it a pleasant experience, Randi’s the one to go to!"
We responded:
"Thank you, Brian."
Heather Walter
September 6, 2024
5
out of
5
rating by Heather Walter
"Tawnie went out of her way to insure that I was taken care of. She not only found me a cheaper cat insurance rate, but helped me find some renter's insurance, as well."
We responded:
"Thanks for the 5 stars! Tawni is great at helping you get the insurance you need!"
Oriana Ontiveros
September 6, 2024
5
out of
5
rating by Oriana Ontiveros
"Randi, was very helpful with finding an affordable insurance. Her knowledge about car insurance and the plan that best suits is exactly what I needed. She navigated her way through and asked questions and answered all of my questions. She was very helpful."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Randi was able to assist you in finding the right car insurance plan. Providing knowledgeable and personalized service is our top priority, and it's wonderful to know that Randi made the process smooth and answered all your questions. We appreciate your feedback and are here to help whenever you need us. Welcome to the family, and thanks again for choosing us for your insurance needs!"
Patty Nichols
September 6, 2024
5
out of
5
rating by Patty Nichols
"Excellent …i love having local people to help me thank you, State Farm and Diana crew!"
We responded:
"Patty, we appreciate the five stars! - Diana"
Debbie Gammon
September 6, 2024
5
out of
5
rating by Debbie Gammon
"Super fast super friendly. Thank you"
We responded:
"Thank you for the five star review, Debbie! My team and I appreciate it. - Diana "
Deschene Larry
September 6, 2024
5
out of
5
rating by Deschene Larry
"Randi was very professional, friendly and provided prompt response to my request for insurance quote. It is so nice to see such top-notch customer service."
We responded:
"Thank you for your feedback! We’re glad to hear that Randi provided professional and friendly service. We strive for top-notch customer care, and it’s great to see that reflected in your experience. We appreciate your support and look forward to assisting you again! Thanks for choosing us!"
Jerry Adolph
September 5, 2024
5
out of
5
rating by Jerry Adolph
"Tawni was so helpful with adding our new truck to our existing policy. Thank you!"
We responded:
"Thank you for your review! We’re glad Tawni was able to help you add your new truck to your policy smoothly. We appreciate your trust in us and are always here to assist with your insurance needs!"
Joy and Doug Thom
September 5, 2024
5
out of
5
rating by Joy and Doug Thom
"My wife Joy and I have been doing rental insurance coverage with State Farm for a year now. It has been surprisingly pleasant and simple to both get the plan we needed, and to make changes and arrange payments. Tawni has been helpful and efficient in response to our requests. That kind of swift help is often rare in the business, and is much appreciated."
We responded:
"Thank you so much for your thoughtful review! We're delighted to hear that you and Joy have had a positive experience with your rental insurance coverage. It's wonderful to know that Tawni has been helpful and efficient in meeting your needs. Providing swift and reliable service is our goal, and we’re glad it has made your experience pleasant and simple. We truly appreciate your trust in us and look forward to continuing to serve you!"
Donna McKIttrick
August 31, 2024
5
out of
5
rating by Donna McKIttrick
"Excellent services👍😘🥰💕💓Great!!!"
We responded:
"Thank you for the 5 stars Donna! We feel the same way about you 💞"
Brittany Dixon
August 31, 2024
5
out of
5
rating by Brittany Dixon
"My family (mother in particular) has used State Farm for years! Diana Larson in particular!! They are amazing at this office!! Tawny and Randi both are so amazing! I highly recommend them for insurance!! They go and beyond for their clients!"
We responded:
"Brittany, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Diana"
Rachael S
August 31, 2024
5
out of
5
rating by Rachael S
"Tawni is super helpful with every request and question! I always know I can count on her for anything I need! Thank you!"
We responded:
"Rachael, Thank you for the shout out for Tawni! She truly cares about our customers and it shows! "