State Farm® Insurance Agent Diana Larson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sherry rakes
March 12, 2026
"Explained things so I could understand it. No pressure- gave me the information I requested."
"Thank you, Sherry, for the fantastic rating! I'm glad you're satisfied with the service provided by our office. If you have any questions or need assistance in the future, please feel free to reach out."
leon mcconville
March 5, 2026
"Raegan has been very good to deal with and made sure everything was done correctly"
"Hey, Leon! Thank you for taking a moment to share your experience with Raegan and mentioning the reasonable price. It means a lot to hear that she was good to work with and took the time to make sure everything was done correctly."
Janna Heiken
March 5, 2026
"Diana Larson has thee very best service in the free world. She has life sized big heads of Jake and an entire shelf of beautiful mugs. We get excellent service from Randi and the rest. We are kept informed and up to date at all times. Claims are a breeze. A++"
"Thank you, Janna! I'm glad you're enjoying the service and the fun atmosphere at our office with the Jake heads and mug collection. It's great to know you feel informed and that claims are easy for you. If you need anything else, feel free to reach out!"
Rex Fuller
March 3, 2026
"The agent that I dealt with, Twina, who works for the Diana Larson State Farm Insurance group located in Billings, MT. She was excellent in getting me started down the right path for new auto insurance. I was greeted pleasantly, and she took immediate interest my goal to find more acceptable auto insurance at an affordable price. R.E. Fuller, Columbus MT."
"Hey, Rex! Thank you for taking the time to share your experience and for recognizing Tawni's efforts with your auto insurance. We appreciate you mentioning how pleasantly you were greeted and how quickly she focused on helping you find coverage that fit your budget. It means a lot to hear that she took a genuine interest in your goal of finding more acceptable pricing and getting you started in the right direction. If you’d ever like to review your options further or have any additional questions about your auto coverage, our Billings team is here to help."
Ilia Fox
February 28, 2026
"Tawni is such a pleasure to talk with. She answered all my questions. My experience with her was the best experience."
"Ilia, thank you for sharing your experience! I'm happy to hear that Tawni was able to assist you so well. Our team is dedicated to providing excellent service, and your feedback means a lot to us. Let us know if there's anything else we can do for you!"
Lacey Cumin
February 25, 2026
"Randi went above and beyond for my home and business policies! She took initiative to look into possibilities for my policies I was not even aware off. Randi, thank you for your time and effort! I appreciate your knowledge and expertise!"
"Hey, Lacey! Thank you for sharing your experience with Randi and for trusting her with your home and business policies. I’m so glad she took the initiative to explore options you weren’t even aware of and provided the knowledge and expertise you needed. We truly appreciate your kind words and the opportunity to work with you."
Sherry E
February 14, 2026
"It was real simple. Just answer questions and you have your insurance."
"Thank you, Sherry E! I'm glad to hear that the process was straightforward for you. If you have any more questions or need assistance in the future, feel free to reach out. We're here to help!"
treebasher
February 11, 2026
"Randi Henderson at is seriously amazing to work with. She knows her stuff inside and out, and you can tell she genuinely cares about making sure you’re taken care of. Plus, she's got such a great personality—super friendly, approachable, and easy to talk to. Honestly, if you're looking for someone who will not only guide you through the insurance process but also make it a pleasant experience, Randi’s the one to go to!"
"Thank you, Brian."
Shelly W
February 10, 2026
"Alicia was great!! Tawny was great!! All the girls I have dealt with at Diana's office have been joys to work with. I am picky and always need info "now" and these girls provide it with positivity and enthusiasm that adds up to excellent customer service in my book. Thanks again girls. Keep up the good work!"
"Thank you, Shelly! I'm so happy to hear that Alecia, Tawni, and the rest of the team have made your experience with us so positive. We truly appreciate your kind words and are committed to maintaining the excellent service you value. If there's anything else you need, just let us know!"
Maylene Frost
February 5, 2026
"Randi spent the time listening to what we wanted and matched us up with the coverage we needed. She explained our options so it was easy to understand and helped with things we didn’t consider. Highly recommend!!"
"Thank you, Maylene! I'm happy to hear that Randi was able to assist you effectively and provide clear explanations. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Rocky Unruh
February 5, 2026
"Alicia was very helpful in providing me a quote for auto insurance."
"Hey, Rocky! Thanks for letting us know that Alecia was helpful while putting together your auto insurance quote. We appreciate you taking the time to share your experience and thank you for choosing us."
Lynn Sloan
February 3, 2026
"Quick and easy to get my address changed today and proof of insurance delivered to our new property manager. Thanks!"
"Lynn, thank you for sharing your experience! I'm happy to know that updating your address and getting proof of insurance to your property manager was quick and easy. If you need anything else, feel free to reach out!"
Melissa Hayashi
February 2, 2026
"Always very nice and helpful."
"Hey Melissa! It’s great to hear that the team was nice and helpful. We’re happy your auto insurance experience went smoothly. Thank you for sharing your experience."
Norma Cleveland Boyd
January 30, 2026
"Very professional. Very pleased with the service and price"
"Norma, my team and I are always thrilled to assist you with your insurance needs! Thank you for trusting us! - Diana"
kevin Cline
January 27, 2026
"TAWNI was very professional and thorough with her explanation of coverages and fees.We highly recommend her!"
"Kevin, thank you for your wonderful feedback! I'm happy to hear that Tawni provided you with a professional and thorough experience. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Nico_Cant_Exist
January 27, 2026
"Very nice sweet lady. helped me get what I needed done and was very quick about the process"
"Hey, there! I’m so happy I could help you get your car insurance taken care of. I’m glad the process was quick and that you felt supported while we got everything sorted."
Jonnetta Sjostrom
January 26, 2026
"Randi, thanks for your support and help today. It was a big load of me."
"Jonnetta, thank you for your kind words! I'm glad she could assist you and lighten your load today. If you need anything else, feel free to reach out. - Diana Larson - State Farm Insurance Agent, Billings, MT"
Sally Johnson
January 24, 2026
"Tawni was friendly, fast, thorough and very helpful in setting up my new auto insurance policy. It was so nice to work with her."
"Thank you, Sally! I'm happy to hear Tawni provided such helpful and efficient service while setting up your insurance policy. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Juanita Flechsing
January 24, 2026
"Tawni was incredibly knowledgeable & helpful"
"Juanita, thank you for your feedback! I'm happy to hear that Tawni was able to provide knowledgeable and helpful service. Our team is dedicated to offering the best support possible. If you need anything else, feel free to reach out!"
Kathy Gibble
January 24, 2026
"I met with Tawni to review my insurance policy. She was professional, very informed and friendly. She answered my questions and was very helpful. I highly recommend her, Diane Larson and their team."
"Kathy, your recommendation of our agency means the world to my team and I. We appreciate the opportunity to serve others while providing a positive experience for all. - Diana"
Eilein Nelson
January 23, 2026
"Tawni was so very helpful and explained everything about my policy. She was great to work with. I will definitely recommend her. Thank you Tawni."
"Hey, Eilein! Thank you for sharing your experience and for highlighting how helpful Tawni was while going over your homeowners insurance policy. Taking the time to explain coverage clearly and make the process comfortable really makes a difference, and we’re happy to hear you enjoyed working with her. We truly appreciate the recommendation and your support."
Tracy Canada
January 22, 2026
"Diana’s staff is always super friendly when we have any policy changes. They ask questions that help us get the best rate we can. We have been a long term customer and highly recommend them!"
"Tracy, we're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Diana"
Kelly Stone
January 21, 2026
"Tawni helped me set up my auto and renters insurance and was absolutely wonderful to work with. Normally I just try to rush through these processes, but Tawni made it easy and actually enjoyable somehow. Lol. She was genuine, sincere, and took the time to help me find a plan that truly fit my needs. Thank you so much, Tawni, for making the entire process so smooth and stress-free!"
"Thank you, Kelly! I'm so happy to hear that Tawni made your experience with setting up insurance enjoyable and stress-free. It's great to know she was able to assist you in finding the right plan. If you have any more questions or need further assistance, feel free to reach out anytime!"
Susan Overholt
January 15, 2026
"Randi is so helpful and knowledgeable! I spoke to her just an inquiry. No further service was purchased at the time."
"Thank you, Susan! I'm happy to hear that Randi was able to assist you with your inquiry. Our team is dedicated to providing helpful and knowledgeable service. If you have any more questions or need assistance in the future, feel free to reach out!"
brittney rodriguez
January 15, 2026
"Raegan was great at getting my policy fixed and taken care of! Super responsive and helpful to any and all questions I had."
"Thank you, Brittney! I'm happy to hear that Raegan was able to assist you with your policy and answer all your questions. Our team is dedicated to providing responsive and helpful service. Let us know if there's anything else we can do for you!"